Senior Administrator (O912902)
Douglas, Isle of Man
Trust & Corporate Services
Salary DOE plus benefits package
Full time / Permanent
Overview
Our Client is a leading, long-established Funds, Trust and Corporate Services, and Private Client business with sustainability at its core, that stands out in a crowded marketplace to deliver sustainable excellence. Their local office is seeking a Senior Administrator to join the Trust and Corporate team.
As Senior Administrator here you will primarily be responsible to deliver excellent client administration of a complex portfolio of client trust and company structures and to offer oversight and support to the Trust & Corporate team as required. You will liaise closely with the Trust & Corporate team, clients and intermediaries.
Further duties will include:
- All aspects of administering your portfolio of entities
- Maintaining and building excellent relationships with clients and intermediaries through quality service
- Responding to all client communications in a timely fashion and preparing for and attending client meetings as required
- Preparation for and attendance at client meetings and preparation of post meeting file notes and board minutes when required
- Preparation of minutes and transactional documents for presentation to the client company Boards & Trustees
- Assisting with client onboarding for new and transferring in business
- Completion of terminations and transfer outs on a timely basis
- Arranging payments and assisting the accounts and bookkeeping team with any unclarified items or queries
- Review of Financial Accounts for portfolio including those externally prepared
- Review of Investment Portfolio performance in accordance with procedures
- Presentation of transactions to the Material Transaction Committee when required
- Managing billing for your clients review of WIP; approving invoicing; sending to client and collection of fees due, and effective management of debtors
- Maintaining and updating knowledge of the external regulatory framework and internal procedures together with demonstrating correct implementation
- Maintaining and updating Client Profiles and Risk Assessments
- Liaison with the Compliance Department where required
- Obtaining client due diligence where necessary for existing and new business
- Complete and input time in the time billing system on a daily basis
The ideal candidate for the role of Senior Administrator will have:
- 3-5 years' experience in an administrative role, ideally within Fiduciary Services
- Working toward or willingness to study relevant professional qualification (e.g. STEP, CGI (formerly ICSA), ACCA)
- Good understanding of fiduciary services business including the regulatory requirements
- Good IT skills, including practical experience of Microsoft Outlook, Word and Excel
- Experience with Client servicing packages such as Viewpoint would be an advantage
- Good written and verbal communication skills
- Ability to work accurately with good attention to detail
- A flexible attitude towards work and a willingness to assist other members of the team as required
- Good time management, prioritisation and organisational skills
- Demonstrates drive, ambition and willingness to learn
- A proactive approach to work and the ability to work under own initiative